Frequently Asked Questions

How Do We Determine Value?

We base our loan values on our current retail values.  For general merchandise, we factor in current new retail value,  condition of merchandise, and demand for the item in the used market.  For jewelry, we evaluate its condition; for example, is it re-sellable or broken?  In addition, we use current gold spot price, based on the karat of the gold you bring in.  Lastly, we assign a value to your diamonds and/or precious stones to come up with a maximum loan value to help you.

What Can I Bring Into Pawn?

We loan on a wide variety of merchandise including gold jewelry, electronics, tablets, laptops, iPod’s, iPhones, gaming systems, musical items, tools, coins and silver.  We loan on firearms at select locations.  Not sure if we will take your item? Just give us a call we will gladly answer your questions, or make suggestions.

What Happens if I Can’t Pay Back a Loan?

If  you  can’t afford to pay back the loan in 30 days or the grace period,  you can always come in and make an extension on the loan.  We also offer the option  to make a  principle payment to lower your monthly interest payments and payback amount.  If you can’t afford these options,  you can also choose to surrender your merchandise to us with no worries about it affecting your credit.

How Does a Pawn/Purchase Work?

Pawns/Purchases are a quick and easy way to get money without any credit checks.  You bring in a piece of merchandise and we loan you money on it.  All you need is your ID.  We offer a 30 day loan, plus an automatic 30 day grace period.  At any time during this period you can pay back the loan by paying us the principle plus the interest amount. If still working on your finances you can pay us the monthly interest. This will give you another 30 days and you can repeat this for as long as you need to. Call us, at Family Jewelry & Pawn we want to work with you to get your merchandise back to you as quickly as possible